IT, Pimps and Drug Dealers
 

Information Technology, Pimps and Drug Dealers

An IT leadership journey from users to customers
Know Yourself - Decisions are difficult, but can be made easier

Every day you are faced with making decisions with limited information, and uncertain or competing objectives. However, by framing the decisions we make with a repeatable, easy- to-understand process, we can avoid the sins of the past, while removing personal biases and reaching consensus among our teams. By following a process, you gain the benefit of producing documentation to help support your decisions, which in turn can be referenced in the future. The documents should be available to your team to allow others not involved in the decision making process a valuable insight into how you reached your ultimate conclusions.

When customizing your process, tools such as influence diagrams and analytical hierarchy processes, can prove useful to help capture all possible eventualities, compare them and evaluate your decisions based on data. This data-driven approach helps minimize strong personalities bull-dozing their way through organizations, as it helps focus more on the facts and less on individuals’ emotions.
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